November 10, 2017
Consumers are spending increasingly more time on their mobile phones, and there is a growing trend among travellers to engage in business transactions from their mobile devices. In line with this global mobile trend, visitors to the Victoria Falls can download the free Cresta Victoria Falls app for all the advice needed for an amazing trip. From booking to booking in, and everything in-between, the app is a convenient way to plan your trip, with information covering not only Cresta hotels, but also places of interest in and around Victoria Falls.
According to the General Manager of Cresta Sprayview in Victoria Falls, Patience Musonza, the app acts as a mobile concierge, giving the customer access to useful hotel information and events taking place within the resort. “This is a very convenient app for our customers because it is easily accessible.
Customers don’t need to look for information from travel desks or guides, they can do so whilst relaxing in their room at any time,” says Musonza. The app also shows all the best routes – guided by GPS – and features loads of images of all the must-visit destinations in the area, as well as information on the lesser-known, undiscovered spots loved by locals.
The app offers:
• Information on Cresta Hotels, including contacts, available services and facilities.
• Advice on nearby tourist attractions, with GPS guided routes to help you find them easily.
• A booking service, whereby you can book directly through your smart phone – in effect, a 24-hour pocket concierge!
“This app keeps us in step with worldwide hospitality trends. With the millennial generation replacing the baby boomers as the dominant consumer group, there is definitely an increased interest in using mobile devices and apps to enable more personalised hotel guest services,” says Musonza.
Group CEO of Cresta Hotels, Glenn Stutchbury adds: “What makes our app especially useful for the traveller seeking to explore the magical wonders of southern Africa is that we promote the destinations in which we operate and the amazing places along the routes, not just Cresta Hotels.” The Cresta Group intends to increase its app growth gradually into the other African countries in which it operates.
The app is available for free from both the App Store and Google Play, for Apple and Android. It can be downloaded and used offline in cases where Wi-Fi is not immediately available.